Sales Policy – Plugnevis

Welcome to Plugnevis, your trusted source for high-quality baby strollers. Our sales policy is designed to provide you with a seamless shopping experience, ensuring transparency, security, and customer satisfaction. Please review our policies before making a purchase.

1. Ordering Process

At Plugnevis, placing an order is simple and secure. Follow these steps:

    • Browse our collection of baby strollers and select your preferred model.
    • Add the item to your cart and proceed to checkout.
    • Enter your shipping details and choose a preferred payment method.
    • Confirm your order, and you will receive an email confirmation with tracking details once shipped.

2. Payment Methods

We offer multiple secure payment options, including:

    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay & Google Pay
    • Bank Transfers

All transactions are encrypted to ensure security and protect your financial information.

3. Shipping & Delivery

We provide fast and reliable shipping across the United States.

    • Processing Time: Orders are processed within 1-2 business days.
    • Shipping Time: Standard shipping takes 3-7 business days, while expedited shipping takes 1-3 business days.
    • Shipping Cost: Free shipping on orders above $50. A flat rate applies for orders below this amount.
    • Tracking: You will receive a tracking number once your order is dispatched.

4. Returns & Refunds

Your satisfaction is our priority. If you are not completely satisfied with your purchase, our return policy applies as follows:

    • Eligibility: Returns are accepted within 30 days of delivery.
    • Condition: The stroller must be unused, in its original packaging, and with all accessories included.
    • Return Process: Contact us at info@plugnevis.xyz with your order details, and we will guide you through the return process.
    • Refunds: Once we receive the item, refunds are processed within 5-7 business days. Shipping fees are non-refundable.

5. Warranty & Repairs

All our baby strollers come with a manufacturer’s warranty covering defects in materials and workmanship.

    • Warranty Period: Varies by product (typically 1-3 years).
    • Claim Process: Contact our support team with proof of purchase and images of the defect.
    • Repairs: Depending on the issue, we will provide a replacement or repair service.

6. Customer Support

For any inquiries regarding your order, shipping, or product details, our customer support team is available:

    • Phone: (508) 487-4356
    • Email: info@plugnevis.xyz
    • Address: 227 Arlington St, Morgan City, LA 70380-5960, USA

7. Privacy & Security

We prioritize your privacy and ensure your personal information remains secure. We do not sell or share customer data with third parties. Transactions are protected by SSL encryption for maximum security.

8. Changes to the Sales Policy

Plugnevis reserves the right to update this sales policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

By shopping with us, you agree to the terms outlined in this sales policy. Thank you for choosing Plugnevis – we look forward to serving you!